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Trading & Demat Account
Once your Trading & Demat Accounts are opened
Shares transfer between demat accounts
How do I transfer all the shares from my old demat a/c to TradingBells demat a/c? In order to transfer your shares from the old broker’s account to new TradingBells account, you would require to contact your previous broker and ask them for a DIS slip. You can fill the DIS slip, submit it to the broker and your shares will be transferred to new TradingBells account by end of the same business day. In case you face any issues throughout the process, you can anytime contact our support team
Shares not visible in my Demat Account
What to do if the shares which I purchased are not visible in my demat account? Settlement process of the delivery trades is completed in T+2 business days, so we advise you to wait for couple of days. Once the settlement process is finished, you can click on ‘Stock View’ option given on your trading terminal and you’ll get the details of all the stocks in your portfolio. In rare case, if the shares you bought are not visible at their dedicated place immediately contact our customer care t
Change in registered personal details
I need to change my registered personal details such as email-id or mobile phone number. How can I get it changed? For change in your phone number, just send us an email from your registered email address on firstname.lastname@example.org and we shall update the same. For change in your email address, just give us a call from your registered phone number on 022-33756300 and we can execute the same. For all other changes such as address, bank details, etc. in your trading/demat account regist
Password Change Policy
Why do I keep getting the message for password expiration every fortnight? Rules for password expiry are set by the software expert team and are the same for everyone. They follow this procedure for your security purpose only.
How do we check the balance in my trading Account?
How to check the balance in my trading account? There are various ways to check the balance in your trading account. Firstly, you can check the current balance through the trading software provided by Swastika, by clicking on the Rupee symbol on top right corner of terminal. You can also click on Menu and look for Funds option in the list. Client can also login to their respective back office terminals and check their overall transactions and account balance on the home page itself. If th